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The European Union (EU) Information and Communication Technology (ICT) Policy and Support Programme is funding a three-year project named Accessible personalised services in public digital terminals for all (APSIS4all). This project aims at personalising public digital terminals, such as those used to withdraw money or purchase tickets, to overcome barriers faced by people unfamiliar with ICT, older and disabled people.
The APSIS4all Consortium notes that, where available, current accessibility features at public digital terminals require users to manually trigger specific activation protocols which are not harmonised. Such activation protocols do not follow any standard, and disabled users need to know and remember specific codes for each service. The project aims to increase user satisfaction by providing new, customised and automatically-adapted interaction modes, for example adaptive interfaces via the user’s mobile phone, and so facilitate a personalised service adapted to individual preferences.
The project includes 12 partners from across Europe, including service providers, digital-terminal developers, research institutions and user-led organisations. The personalised services are to be deployed by 2013 in real-life settings in 65 cash machines of the bank La Caixa in Spain and 24 ticket vending machines of Höft and Wessel in Paderborn, Germany.
For further information, visit the APSIS4all website
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