Everyone should have the opportunity to become a member of an access group, and members should reflect the communities they serve. However, it is often difficult to reach people who are often underrepresented in access groups.

There are various pieces of guidance available on how best to attract and involve a diverse range of people:

Recruiting for diversity
Published by the Welsh Council for Voluntary Action (WCVA). It provides advice on how to attract:

• older people
• younger people
• disabled people
• black and minority ethnic people
• Welsh speakers

Thinking about diversity and equality
This pamphlet by Adam May is published by WCVA. It provides an overview of the ideas behind the promotion of diversity, and offers suggestions for conveying these ideas to others.

Recruiting, retaining and developing disabled volunteers
This document was published by the former Disability Rights Commission. It contains detailed guidance on recruiting, retaining and developing disabled volunteers. Topics covered include:

• barriers to volunteering
• funding adjustments
• engaging with disabled volunteers
• organisational and individual attitudes
• recruitment
• training and development
• risk management
• duty of care
• insurance
• benefit issues